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Your add can't show?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi I have this message on a couple of my ads:

 

  • Your ad can't show to users who aren't on the remarketing lists you've added to this ad group.

Does it mean I these ads will show ONLY to remarketing lists?

 

Thank you for your help!

 

Jean Paul

Re: Your add can't show?

Community Manager
# 2
Community Manager
Hi Jean Paul,

Are the remarketing lists the only targeting you have set up for the ad group (i.e. do you have any keywords or other targeting)?

Re: Your add can't show?

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Yes, it has keywords.

However I just paused it and started a new ad group with the same ads and keywords, and that's working fine.

Thanks for you help Coco (nice name ; )

Jean Paul

Re: Your add can't show?

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Go to Audiences Tab-----> Click on +Exclusion and remove your remarketing List.