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Understand Google's advertising policies, including ad approval status and account suspension
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Your Google AdWords account has been suspended because your billing?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello,

 

it been about a week we try to open an account to advertise products on our website. ads stated running a few days later.. our account went under review.

 

Dear Advertiser, Thank you for your email.
*** Please do not respond to this system-generated email. ***
While reviewing your account, we found violations of our AdWords policies in this or a related account. As a result, your account has unfortunately been suspended, and your ads will no longer run on Google.
For information on the terms associated with AdWords account use, please review our Terms and Conditions at: https://adwords.google.com/select/tsandcsfinder
If you have a prepaid balance remaining in your account, you can request a refund at any time by following the instructions at: http://support.google.com/adwords/bin/answer.py?hl=en&answer=1703646
If you believe that you meet all of our Terms and Conditions and want to make an appeal, fill out the following form: https://support.google.com/adwords/contact/pf_suspended
Please be aware that we can't process your request unless our Terms and Conditions are met.
We appreciate your cooperation.
Sincerely, The Google AdWords Team
 
And we fill the appeal and got this email.
 
Dear Advertiser, Thank you for your email.
Thank you for your continued patience during this process. Our specialists have re-reviewed your accounts and have determined that our decision is correct and final. As a result, your account, and any related accounts you may have created, have been suspended.
NEXT STEPS
- Our support team is unable to provide any further information on this matter.
- Please refrain from creating additional AdWords accounts, as they will be subject to the same suspension.
The AdWords Terms and Conditions state that Google reserves the right to stop running any ads when deemed necessary. You can review these Terms and Conditions here: https://adwords.google.com/select/tsandcsfinder.
We appreciate your cooperation and thank you for your understanding.
 
We was not giving any reason for the suspension of the account please help us better understand this problem so we can have it fixed. and have our account back and running.
2 Expert replyverified_user

Re: Your Google AdWords account has been suspended because your billin

Top Contributor
# 2
Top Contributor

Hello there;

Please share your website URL

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
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Re: Your Google AdWords account has been suspended because your billin

[ Edited ]
Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
 

Re: Your Google AdWords account has been suspended because your billin

Top Contributor
# 4
Top Contributor

Are all products genuine / original?

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Re: Your Google AdWords account has been suspended because your billin

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Yes they are.

Re: Your Google AdWords account has been suspended because your billin

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

Hello is there any one to help me figure out what is going on?

Re: Your Google AdWords account has been suspended because your billin

Top Contributor
# 7
Top Contributor

" Our specialists have re-reviewed your accounts and have determined that our decision is correct and final."

 

We need to figure the history of this account. If a human specialist reviewed the case,  there is a real reason for suspension. - And the decision cannot revert.

 

I am missing some history of this account. ( Did the account's owner have another account in the past?)

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Re: Your Google AdWords account has been suspended because your billin

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭
This is our only account we try to open an other account thinking it was an error of google computer. But it is close and deleted.
Gerites
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Re: Your Google AdWords account has been suspended because your billin

Top Contributor
# 9
Top Contributor

That doesn't make sense. Something happened.. A specialist looked at the case. There was some violation on this account or on another account that triggered a suspension that was upheld after a review. So there is a case!

 

Can't help further without details.

 

 

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Re: Your Google AdWords account has been suspended because your billin

Visitor ✭ ✭ ✭
# 10
Visitor ✭ ✭ ✭

What you are saying is that this account is suspended because the specialist that reviewed believe that this account is linked to an account that violate policies?