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Words cannot describe how angry I am right now.

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I decided to try google adwords and my first ad for my YA paranormal fantasy novel (a novel like Harry Potter or the Hunger Games) and it was rejected as teen porn. It's accepted to Amazon, it's ON Amazon, but they now are saying that I want to advertise teen porn. I am livid. After waiting 5 days to get approval, this is how I am treated as a customer. Some lowlife accuses me of pushing teen porn. There is not even kissing in the book, it is an adventure mystery type of book. I don't even have romance as a keyword. So what do I do now? Do I have to wait until tomorrow to try to find a living person at Google? If that is the case, then who rejected my ad? Can the people who approve the ads even read English at an acceptable level? I sincerely question that.

1 Expert replyverified_user

Re: Words cannot describe how angry I am right now.

Explorer ✭ ✭ ☆
# 2
Explorer ✭ ✭ ☆

Oh yea, Amazon can do whatever they want and get away with. Over 50 adwords violations on their landing pages and ads. You can try contacting the copy and paste department but that will not get you anywhere.

 

My sugguestion is to try amazon's PPC program or try different ad networks, that's what we are doing and our ROI has tromped Google. Also, Google has a huge problem with click fraud as we have experienced here recently as well.

Re: Words cannot describe how angry I am right now.

Top Contributor
# 3
Top Contributor

HI wdtq and welcome to the forum.

 

It's very difficult for us to comment since you've provided no details that we can check.  Are you advertising your own website for the book or the product directly on Amazon?  It would be helpful if you could let us know where we can see the landing pages for your ad, and the title of the book so we can advise you further.

 

Jon

AdWords Top Contributor Google+ Profile | Partner Profile | AdWords Audits

Re: Words cannot describe how angry I am right now.

Explorer ✭ ✭ ☆
# 4
Explorer ✭ ✭ ☆

That's what you get when you have a non human investigating products and services. It's really unethical that they would consider your book to be "teen porn" especially when they haven't even read the materials in the book. A computer algorithm can not make decisions based off of morale, they need to remove the computer altogether and have everything manually reviewed by an actual human who can make educated decisions based off of facts.

 

But it's the old saying "Guity until proven innocent."

 

Goodluck with getting your ads approved.

Re: Words cannot describe how angry I am right now.

Explorer ✭ ✭ ☆
# 5
Explorer ✭ ✭ ☆

And again, I'll reitterate the facts that I've found more than 40 adwords policy violations within Amazon's adwords campaigns... funny that all of their ads are still running and nothing has been done.

 

Trying to make it as a small business is almost virtually impossible with the way big corporations get free passes to do whatever they want without any type of reprocussions. It's sickening to be honest with you.