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Understand Google's advertising policies, including ad approval status and account suspension
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Why my Google adwords account is suspended? PLEASE HELP

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

my account is running for last 2 weeks. but yesterday before it got suspended without any notice  please help me in restate this account. I had many balance in the account. please help me? urgent basis.!

 

my customer ID 780-730-8120

 

My URL: http://molecularscaffold.com.au/

 

and below is the email I received From Adwords Support and i Still Cant figure out why its suspended:

 

Dear Advertiser, Thank you for your email.

Thank you for your continued patience during this process. Our specialists have re-reviewed your accounts and have determined that our decision is correct and final. As a result, your account, and any related accounts you may have created, have been suspended.

NEXT STEPS

- Our support team is unable to provide any further information on this matter.

- Please refrain from creating additional AdWords accounts, as they will be subject to the same suspension.

The AdWords Terms and Conditions state that Google reserves the right to stop running any ads when deemed necessary. You can review these Terms and Conditions here: https://adwords.google.com/select/tsandcsfinder.

We appreciate your cooperation and thank you for your understanding.

Sincerely, The Google AdWords Team This email and the information it contains are confidential and may be privileged. If you have received this email in error, please notify me immediately. You should not copy it for any purpose, or disclose its contents to any other person. Internet communications are not secure and, therefore, Google does not accept legal responsibility for the contents of this message as it has been transmitted over a public network. If you suspect the message may have been intercepted or amended, please contact us.

Re: Why my Google adwords account is suspended? PLEASE HELP

Top Contributor Alumni
# 2
Top Contributor Alumni
Hi Dan M,

The first thing I'd check if I were you is that your site is actually online. I went to the link and it said "account suspended" This would be a pretty big issue. Do you know what's happened there?

Can you also please remove your CID from your post as we should be posting specifics on the community as it's a public forum.
Marked as Best Answer.
Solution
Accepted by topic author Dan M
September 2015

Re: Why my Google adwords account is suspended? PLEASE HELP

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hi Purefuzz,

thanks for your reply and i just want to correct the URL its molecularscaffoldsales.com.au and just to be more specific i have been going over the community discussion and i found a problem similar to my problem which i think is Mirroring and framing coz molecularscaffold.com.au used to be our website and had the same frames and mirrors so I suspended the hosting for the old website and the only website available now with the original content, frames and mirrors, and requested a re-review for my site, but can you let me know how much time it will take to un-suspend our account.