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Understand Google's advertising policies, including ad approval status and account suspension
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Why is my Ad keeps getting Disapproved / Suspended

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi, I'm am getting extreamely frustrated with My Ad Campaign. I keep getting a site suspended message / disapproved status on my add listing. It appers the policy violation is parked domain, however my website is fully up and running with informative content for a nursery school so I can't understand why I keep getting these errors. Please Help. Thanks

 

If it is of any help, my website is www.kiddycarenursery.co.uk

1 Expert replyverified_user

Why is my Ad keeps getting Disapproved / Suspended

Top Contributor
# 2
Top Contributor

Hi there;
What was the reason for suspension mentioned in the email received from Google? (Look for this email - it is the key for understanding the issue)

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Re: Why is my Ad keeps getting Disapproved / Suspended

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hi

 

Thanks for your email.

 

The problem started when I set up my adwords account before my website was up and running ( don't ask me why) three days after I set up my ad words account, I got the following email:

 

""We wanted to alert you that one of your sites violates our advertising 
policies. Therefore, we won't be able to run any of your ads that link to 
that site, and any new ads pointing to that site will also be disapproved.

Here's what you can do to fix your site and hopefully get your ad running 
again:

1. Make the necessary changes to your site that currently violates our 
policies:

      Display URL: kiddycarenursery.co.uk


      Policy violation: Destination experience
      Details & instructions: 
https://support.google.com/adwordspolicy/answer/6368661#671


2. Resubmit your site to us, following the instructions in the link above. 
If your site complies with our policies, we can approve it to start running 
again.

Repeated violations of our advertising policies could result in a 
suspension of your AdWords account, so it's important to address any issues 
as soon as possible by reviewing our policies. To learn more about AdWords 
suspension policies, please visit 
https://support.google.com/adwordspolicy/answer/164786?hl=en_GB&utm_source=policy&utm_medium=email&u....

Yours sincerely,
The Google AdWords Te""

 

Fast forward today,I remembered this email and re submited my ad campaign knowing my website is fully up and running, Each Time I edit the ad, i keep getting the following email;

 

" AdWords Advertiser,

We wanted to alert you that one or more of your ads or keywords have been 
disapproved. Unfortunately, we won't be able to show your ads on Google, 
our search partners or on Display Network placements until you edit your 
ads or keywords to make them compliant with our policies.

If this is an error, we want to get your ads back up and running as quickly 
as possible, and your Google team is here to help. Below you'll find the 
reason why your ads or keywords have been disapproved. At the end of this 
email, you'll find a Problem Report that includes details about which ads 
or keywords have been disapproved and what you can do to fix them (if 
possible).

====================
Disapproval Reason
====================
Site violates policy: We've determined that your site doesn't comply with 
our site policies. Because of this, any ads promoting this site have been 
disapproved.

For more information about suspended sites, please see:
https://support.google.com/adwordspolicy/answer/6368661#675
--------------------

Repeated violations of our Advertising Policies may result in a suspension 
of your AdWords account, so it's important to address any issues as soon as 
possible by reviewing our policies. You can review our Advertising Policies 
at: 
http://support.google.com/adwordspolicy?utm_source=google&utm_medium=cm&utm_campaign=awpv.

This message was sent from a notification-only email address that doesn’t 
accept incoming email. If you have questions about our policies, please 
contact us through the AdWords Help Centre at 
http://support.google.com/adwords/bin/request.py?contact_type=approvals&utm_source=google&utm_medium....

Yours sincerely,
The Google AdWords Team


====================
Problem Report
====================
AdWords account number: xxxxx

----------------------------------------------
Campaign: 'Campaign #1,' Ad Group: 'AdGroup ID: xxxx Created at 
2016-10-15T10:41:39.883-07:00'
----------------------------------------------

Ad Text:

Kiddy Care Nursery
Home ,Goodmayes,Ilford
Our nursery is located in Goodmayes within the London borough of Redbridge.
http://www.kiddycarenursery.co.uk

Ad Status: Disapproved
Ad Issue(s): Site violates policy
~~~~~~~~~
Ad Text:

Home - Kiddy Care Nursery
Goodmayes,Ilford
Great Fun Learning Environment For All Children from 2 - 5 Years. Enquire 
Today.
http://www.kiddycarenursery.co.uk

Ad Status: Disapproved
Ad Issue(s): Site violates policy
~~~~~~~~~

SUGGESTIONS:
You should have received a separate email that tells you the name of the 
policy that was violated, the site that's in violation and a link that 
points you to more information about that policy and how to fix the issue.

If you have questions about why your site was suspended or would like to 
request a re-review of your site, please contact us at:
https://support.google.com/adwordspolicy/answer/6368661#675

After your website has been re-enabled, you can then resubmit your ad for 
review by editing and saving your ad.
AdWords Advertiser,

We wanted to alert you that one or more of your ads or keywords have been 
disapproved. Unfortunately, we won't be able to show your ads on Google, 
our search partners or on Display Network placements until you edit your 
ads or keywords to make them compliant with our policies.

If this is an error, we want to get your ads back up and running as quickly 
as possible, and your Google team is here to help. Below you'll find the 
reason why your ads or keywords have been disapproved. At the end of this 
email, you'll find a Problem Report that includes details about which ads 
or keywords have been disapproved and what you can do to fix them (if 
possible).

====================
Disapproval Reason
====================
Site violates policy: We've determined that your site doesn't comply with 
our site policies. Because of this, any ads promoting this site have been 
disapproved.

For more information about suspended sites, please see:
https://support.google.com/adwordspolicy/answer/6368661#675
--------------------

Repeated violations of our Advertising Policies may result in a suspension 
of your AdWords account, so it's important to address any issues as soon as 
possible by reviewing our policies. You can review our Advertising Policies 
at: 
http://support.google.com/adwordspolicy?utm_source=google&utm_medium=cm&utm_campaign=awpv.

This message was sent from a notification-only email address that doesn’t 
accept incoming email. If you have questions about our policies, please 
contact us through the AdWords Help Centre at 
http://support.google.com/adwords/bin/request.py?contact_type=approvals&utm_source=google&utm_medium....

Yours sincerely,
The Google AdWords Team


====================
Problem Report
====================
AdWords account number:xxxxx

----------------------------------------------
Campaign: 'Campaign #1,' Ad Group: 'AdGroup ID: xxxxxx Created at 
2016-10-15T10:41:39.883-07:00'
----------------------------------------------

Ad Text:

Kiddy Care Nursery
Home ,Goodmayes,Ilford
Our nursery is located in Goodmayes within the London borough of Redbridge.
http://www.kiddycarenursery.co.uk

Ad Status: Disapproved
Ad Issue(s): Site violates policy
~~~~~~~~~
Ad Text:

Home - Kiddy Care Nursery
Goodmayes,Ilford
Great Fun Learning Environment For All Children from 2 - 5 Years. Enquire 
Today.
http://www.kiddycarenursery.co.uk

Ad Status: Disapproved
Ad Issue(s): Site violates policy
~~~~~~~~~

SUGGESTIONS:
You should have received a separate email that tells you the name of the 
policy that was violated, the site that's in violation and a link that 
points you to more information about that policy and how to fix the issue.

If you have questions about why your site was suspended or would like to 
request a re-review of your site, please contact us at:
https://support.google.com/adwordspolicy/answer/6368661#675

After your website has been re-enabled, you can then resubmit your ad for 
review by editing and saving your ad.

 

Now this email has been sent each time I edit the ad as I think it might have something to do with the way I have written the AD. it also says at the bottom of the email to refer to a seperate email  to advise on what the problem is , but the problem is I haven't got any other email apart from the one they sent me three weeks ago. Is it just the simple case for a Google team to review my ad once more to make sure the URL points to an actual site.   Sorry for the long post, but I would like to get this sorted as it's driving me up the wall lol.  i have gone through hundreds of polices and can't work out what the problem is.

 

Thnaks

Why is my Ad keeps getting Disapproved / Suspended

Top Contributor
# 4
Top Contributor

OK.  Case clear.  Let me check with Google on that...

Some patience please. This may take a few days.

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Why is my Ad keeps getting Disapproved / Suspended

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Thanks for the reply. I'll await your response. P.S  I appreciate your help. 

Why is my Ad keeps getting Disapproved / Suspended

Top Contributor
# 6
Top Contributor

@SarfraZ H;

Good news.

Goole enabled your site. If they're disapproved ads, please resubmit them.

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Why is my Ad keeps getting Disapproved / Suspended

[ Edited ]
Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭

Please can someone help. I get this response: Site violates policy when trying to place my ad.  I have tried to follow all instruction but not working. Smiley Sad 

 

Why is my Ad keeps getting Disapproved / Suspended

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭

Even us tried to create ads but we got sign site suspended ! Why some can help ? our site is www.friendsofsafaris.com

Why is my Ad keeps getting Disapproved / Suspended

Top Contributor
# 9
Top Contributor

This thread has been closed to new replies.

If you have a new or unanswered question related to this topic, please start a new thread and post a clear, specific and detailed question that describes your particular situation.

To start a new thread, please go to the top level of the Community, and from there, click on the board that is most closely related to your question. After that, you can click on the pink "+" sign in the lower right corner of the screen to start a new topic.

Thank you.

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’