AdWords is now Google Ads. Our new name reflects the full range of advertising options we offer across Search, Display, YouTube, and more. Learn more

Ads
3.4K members online now
3.4K members online now
Understand Google's advertising policies, including ad approval status and account suspension
Guide Me
star_border
Reply

Why Was My Post Deleted?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

This morning, I posted a polite request for help with understanding why my website was considered in violation of Google AdWords guidelines. As far as I know, I posted in the appropriate category.

My post was removed without any notification as to why this was done.

I would really appreciate a communication from the admin telling me what I should be doing differently.

1 Expert replyverified_user

Why Was My Post Deleted?

Top Contributor
# 2
Top Contributor

Hi Daniel,

 

I have not seen your post, nor do I see it in any archives... so it may not have been completely published (connection could have been interrupted before it posted). Or it could be that you posted personal information, account info, email addresses, or other type of info that should not be posted here and another moderator pulled it for your privacy & safety. 

 

Regardless, there is very little we can do for an account that is suspended. We are under the chain of AdWords that handles suspensions so we cannot supersede that action. What you can do is to read the AdWords policies (there are a bunch) and compare all of it to your website and actions... and determine what happened. 

 

When a Google AdWords Account is suspended, they send a email with specifics outlined in it. From there, you have to start at the beginning and review and research what it says and attempt to work through it. Depending on how severe the issue, there may not be a way to fix it.

 

Please use this help file to guide you.

 

If you feel you have corrected all of the issues (billing, violations of policies, etc.) and would like to file an appeal, please use this interactive web form.

 

If we can answer any specific questions, please do let us know. 

 

All the Best,

 

James

____________________________________________________________
Google My Business & Google Ads Top Contributor
Google Partner | GYBO Agency | Local Guide | My Profile