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Understand Google's advertising policies, including ad approval status and account suspension
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Why Does Google take so long to rectify Double Adserving complaints ?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭
 
1 Expert replyverified_user

Re: Why Does Google take so long to rectify Double Adserving complaints ?

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭

I have reported a complaint about double ad serving to google on the 4th of september.I am still waiting on a responce from google.

 

I have called around 8times trying to speak to the consultant to supply me with feedback

 

Could someone please get back to me

Re: Why Does Google take so long to rectify Double Adserving complaints ?

Participant ✭ ☆ ☆
# 3
Participant ✭ ☆ ☆

Google takes action to your complaints but don't have to necessarily get back to you.

Re: Why Does Google take so long to rectify Double Adserving complaints ?

Google Employee
# 4
Google Employee

> Google takes action to your complaints but don't have to necessarily get back to you.

 

As a rule, we don't notify the person reporting a violation when we make a decision or take action.  That's mostly due to respecting the advertiser's privacy.

 

In the past I've seen the queue for ad complaints back up a bit, but it was at least a year ago.  Next time I talk to any of the people who manage that, I'll ask them if they're behind and if so how far behind.

 

Laura

AdWords review engineer