AdWords
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Understand Google's advertising policies, including ad approval status and account suspension
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Website suspended: site not working

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Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Our website www.gloo.ng ads have been suspended because site not working.

This is a screenshot attached

ad-disapproved.png

1 Expert replyverified_user

Re: Website suspended: site not working

Community Manager
# 2
Community Manager
Hi David,
Thanks for posting to the Community! It seems that when I try and load your site, it does load, but it takes a few seconds for content to appear. This could be the cause of the original disapproval.

I would recommend following this link to request a re-review from the Policy team: https://support.google.com/adwords/contact/site_policy?vid=1-635780040174137799-2927565848

Kathleen

Re: Website suspended: site not working

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Please how many seconds does it take? we have done website tests from different parts of the world and our website loads in under 3 secs for most part and others under 5s. We moved to a reputable host so we do not have these complains from Google. What more do we need to do?