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Understand Google's advertising policies, including ad approval status and account suspension
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Used promotional code from another country now i'm suspended.

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

So i live in Macedonia, Europe and i'm trying to manage a Google ad words campaign for the company that i work for. I used a promotional code of $25 (not intentionally) from a book that was bought in Australia by my employer. So unfortunately my account got suspended because of that. I tried to close it and open a new one, so now i'm violating the "double serving" policy. I know that i am banned now, but i was wondering what are the next steps to get unbanned because i was not doing any illegal or illicit activity.

Re: Used promotional code from another country now i'm suspended.

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭

Hello anyone out there that can help me resolve this? i already contacted Google support, all i'm getting is auto response from the Google bot stating my problem and not the solution. I don't think i made such a grieve error to get such harsh sentence as a permanent ban. Please help i'm getting ready to tell the problem to my boss an he will be furious with me Smiley Happy