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Understand Google's advertising policies, including ad approval status and account suspension
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Unauthorized PPC Campaign

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I have a PPC client that has been running with me for almost 3 years. There is an unauthorized vendor running a PPC campaign that my client and I have tired to contact to get them to stop running this campaign. Bedsides competing with our legitimate campaign, the landing page has a dead phone number. This does my client no good. The rogue campaign is run thru this URL catering.yadaya.com/myclientsname.

 
The landing page is "Powered by TellVision". Their link takes you to http://www.tellvision.com/. Numerous attempts to contact them have yielded nothing. Their form submissions go to dead links. Their toll free # 888-562-7569 goes to LendingTree. The "About Us" link goes to hasdrre.com - another dead end. I found an old contact for Tellvision and spoke to him this morning. He said that a company named Nudge built the landing page like 3-4 years ago and ran the campaign. Nudge is apparently out of business, but the campaign is still running. The  client is not getting billed.
 
Who can I contact at Google to get this campaign pulled.
2 Expert replyverified_user

Re: Unauthorized PPC Campaign

Top Contributor
# 2
Top Contributor

Hello dfresh; welcome;

 

Quote:

There is an unauthorized vendor running a PPC campaign that my client and I have tried to contact to get them to stop running this campaign

 

Why are you trying to stop the campaign? Just because this is an unauthorized vendor? Or because of any violation of AdWords policy?

 

 

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
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Accepted by Ita (Google Employee)
September 2015

Re: Unauthorized PPC Campaign

Google Employee
# 3
Google Employee

Hi dfresh,

 

If you think the advertiser has broken any AdWords advertising policies please let our specialists know via this link

 

This will help them address this issue as quickly as possible. 

 

A.