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Unable to add Gmail Ads

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hey there!

I am trying to add Gmail ads to my clients GDN campaign. I have all the emails in there and I have all of the settings correct on this page: https://support.google.com/adwords/answer/6105478?hl=en 

but when I click on +Ad, there is no option to add a Gmail ad. Any suggestions as why this is happening? Is there another setting I am missing? I am located in Canada, so maybe that is why?

TIA

1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Deborah H
December 2016

Unable to add Gmail Ads

[ Edited ]
Explorer ✭ ☆ ☆
# 2
Explorer ✭ ☆ ☆

Hey Deborah,

 

You have to go into the ad gallery after you hit the +Ad button! Once in there on the far right you should see an option for Gmail ads.

Capture.JPG

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author Deborah H
December 2016

Unable to add Gmail Ads

[ Edited ]
Explorer ✭ ☆ ☆
# 2
Explorer ✭ ☆ ☆

Hey Deborah,

 

You have to go into the ad gallery after you hit the +Ad button! Once in there on the far right you should see an option for Gmail ads.

Capture.JPG

Unable to add Gmail Ads

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Yay! Thank you! 

Whoever is in charge of updating the AdWords support pages should update the page to explain that.