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Understand Google's advertising policies, including ad approval status and account suspension
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Unable to add Gmail Ads

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hey there!

I am trying to add Gmail ads to my clients GDN campaign. I have all the emails in there and I have all of the settings correct on this page: https://support.google.com/adwords/answer/6105478?hl=en 

but when I click on +Ad, there is no option to add a Gmail ad. Any suggestions as why this is happening? Is there another setting I am missing? I am located in Canada, so maybe that is why?

TIA

Marked as Best Answer.
Solution
Accepted by topic author Deborah H
December 2016

Unable to add Gmail Ads

[ Edited ]
Explorer ✭ ☆ ☆
# 2
Explorer ✭ ☆ ☆

Hey Deborah,

 

You have to go into the ad gallery after you hit the +Ad button! Once in there on the far right you should see an option for Gmail ads.

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Unable to add Gmail Ads

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Yay! Thank you! 

Whoever is in charge of updating the AdWords support pages should update the page to explain that.