AdWords
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Understand Google's advertising policies, including ad approval status and account suspension
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URGENT

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi, I got an email from google adwords that I am getting $75 credit free for my online marketing thing but they want me to call them on the phone. I cannot call, so is there anyway to get my credit online? My account is verified and tomorrow is the last day to claim my credit.

 

HELP PLEASE!

 

THANKS

 

1 Expert replyverified_user
2 ACCEPTED SOLUTIONS

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by MosheTLV (Top Contributor)
September 2015

Re: URGENT

Participant ✭ ☆ ☆
# 2
Participant ✭ ☆ ☆
Hi,

You can email them or can chat with Google Adwords.

By visiting this link: http://support.google.com/adwords/bin/answer.py?hl=en&hlrm=en&answer=8206

Hope it will help you!

Thanks
Anchal

View solution in original post

Marked as Best Answer.
Solution
Accepted by MosheTLV (Top Contributor)
September 2015

Re: URGENT

Top Contributor
# 3
Top Contributor

Hey,

 

Firstly, please verify the email ID that you got the mail from.

I have never heard about Google asking to call them for a coupon. So please be sure that you verify this.

 

Also, do not give ay details on the phone/mail(if you do call them)... If they are from Google, all they would need is your client ID...

 

Can you reply to their mail and ask them directly?

Cheers,
Shweta

AdWords Top Contributor
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Accepted Solution’!

View solution in original post

Marked as Best Answer.
Solution
Accepted by MosheTLV (Top Contributor)
September 2015

Re: URGENT

Participant ✭ ☆ ☆
# 2
Participant ✭ ☆ ☆
Hi,

You can email them or can chat with Google Adwords.

By visiting this link: http://support.google.com/adwords/bin/answer.py?hl=en&hlrm=en&answer=8206

Hope it will help you!

Thanks
Anchal
Marked as Best Answer.
Solution
Accepted by MosheTLV (Top Contributor)
September 2015

Re: URGENT

Top Contributor
# 3
Top Contributor

Hey,

 

Firstly, please verify the email ID that you got the mail from.

I have never heard about Google asking to call them for a coupon. So please be sure that you verify this.

 

Also, do not give ay details on the phone/mail(if you do call them)... If they are from Google, all they would need is your client ID...

 

Can you reply to their mail and ask them directly?

Cheers,
Shweta

AdWords Top Contributor
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Accepted Solution’!