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Understand Google's advertising policies, including ad approval status and account suspension
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Suspension

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# 1
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Hi,
I

am new to the adwords here and have recently been suspended on billing grounds but i also have surfed on the internet and have found that google might also suspend you for reasons other than they what state in the account. What I mean to say is that google might have found some irregularities in my website deliciouscoupon.com.

 

Before i reapply for the review can anyone in the community do me a favor by reviewing this site to see if it complies with the google policies.

 

Thanks

1 Expert replyverified_user

Re: Suspension

Top Contributor
# 2
Top Contributor

Hello there;
Please copy / paste here the suspension email received from Google;
Do not include any personal info (e.g. Email, CID...)

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
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Re: Suspension

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# 3
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Hi Moshe,

This is the google's reply:

This message was sent from a notification-only email address that does not accept incoming email. Please do not reply to this message. If you have any questions, please feel free to email us through the AdWords Help Center at https://adwords.google.com/support/bin/request.py.



Hello,

We've identified suspicious behavior in the payment activity of your AdWords account (customer ID xxxxxxxxxx) or a connected account. To help prevent any unauthorized activity, we suspended your AdWords accounts and stopped your ads from running.

This suspension means that your ads in this account and any related accounts can no longer run, and you won't be able to open any new AdWords accounts. You can read more about AdWords' suspension policies at https://support.google.com/adwordspolicy/answer/164786?utm_source=policy&utm_medium=email&utm_campai...

If you believe that your account was suspended in error, please contact us through the AdWords Help Center: https://support.google.com/adwords/answer/8206?contact=1&utm_source=policy&utm_medium=email&utm_camp...

Sincerely,

The Google AdWords Team

Re: Suspension

Top Contributor
# 4
Top Contributor

Hello there;
Please fill in this form;
A specialist will review the case;

https://support.google.com/adwords/contact/pf_suspended

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Re: Suspension

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# 5
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Hi Moshe,

Can you please have a review on my site before I can make a review that it complies with google policies?

Thanks

Re: Suspension

[ Edited ]
Top Contributor
# 6
Top Contributor

Your case is due to a billing issue- NOT due to a landing page issue.

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Re: Suspension

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# 7
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Hi again Moshe,

then what should I do? ....I am willing to provide all information relating to the credit card I am using but google reps are not helping me out?

Literally it was a new card at that time and the bank confirmed all transactions that was charged by google. what can I do here other than applying for a re review which if they still found out to be in violation, my account will be out forever ???please suggest.

Thanks

Re: Suspension

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# 8
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Hi Moshe,

With respect to the discussed concerns, we are still expecting a comprehensive solution of this issue as we are keen to sustain our account for long term basis. Could you please identify any further issues that our website deliciouscoupon.com can face in the future?

Will be very thankful to you.

Thanks