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Understand Google's advertising policies, including ad approval status and account suspension
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Suspension issue

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

My account is Suspended, When ever i call google and punch my customer number, they say a recorded line my account is suspended, Even Support is not answering my emails

 

I have been tired lestining the same Recorded message and i need to know why they have suspended my account and how to make the changes to re activate it

 

Please anyone here answer me this

 

Rohit

1 Expert replyverified_user

Re: Suspension issue

Top Contributor
# 2
Top Contributor

Hello rohitfk000;

Have you received an email from Google explaining what section of the Policy was violated?

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Re: Suspension issue

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Yes and i had made the changes on the site, and got fixed, but now it is showing 

 
"Your Google AdWords account has been suspended because your billing information in this or a related account could not be verified."
 
The account informaton and billing information is perfect, i dont know what to do at this time
 
Please help
 
 
 
 

 

 

Re: Suspension issue

Top Contributor
# 4
Top Contributor

Hello;
I understand your frustration and disappointment. However, billing /payment issues are account specific. Since we do not have access to the account we cannot help with that.

I will refer your case to a Google specialist. However, keep in mind, that Google does not disclose the reasons for suspension.

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’