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Understand Google's advertising policies, including ad approval status and account suspension
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Suspended for Payment Activity (But It's My Billing Info..)

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# 1
Visitor ✭ ✭ ✭

Long story short. I have a client in the UK that provides entertainment for bachelorette parties. I created some campaigns for him thru my MCC account.


I used my billing info (I reside in the US) and within the same day. The account is suspended for suspicious payment activity, I appealed it.


I can show proof of id and card. 


Can someone please explain!!


What is the reason when I have proof of identity?

Does this mean I can no longer create any accounts?


"Hi Advertiser,


Hope you are doing well.


Thanks for your continued patience during this process. Our specialists have re-reviewed the account ID: 0000000000 and confirmed that it is in violation of our AdWords policies. Since this decision is final, the account will not be reinstated. Please avoid creating additional AdWords accounts, as they will be subjected to the same suspension.


Our support team will not be able to give you any more specifics on the suspension.


We appreciate your understanding and cooperation."

1 Expert replyverified_user

Re: Suspended for Payment Activity (But It's My Billing Info..)

Top Contributor
# 2
Top Contributor

Hi Clyde B,


As per the email you have referred in your post, I don't think there's a scope for reinstating the account. The Account review team comes with a permanent suspension only after a thorough review of accounts, other accounts if any, billing profile history of all accounts, and several other key aspects.


Please note that if any of your previous account was ever suspended for any reason (and it remained suspended), it might also have caused the suspension of this account.


I know it's not what you want to hear, but this is what it is. Thank you using AdWords, there's no more possibility for you to use AdWords any more.


Ratan Jha


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