Suspended account, fixed all, now what?
Hi to all.
I was extremely surprised to see our account suspended, due to advertising policy, without any prior notification.
It appears that we had used some copyrighted keywords and some ad links were dead.
I have already contacted adwords to inform them, their chat is off so i couldn't do that directly.
I was wondering:
a- why the heck they don't have an alert system, to notify you on time, or why the heck they do not 'forbid' to save these ads if they do not comply
b- (and most important) how long will it take for them to check and reactivate the account? any feedback is welcomed,many thanks