Suspended. Google refuse to explain why.
I am very frustrated at the moment. I have a small business repairing PCs and laptops. My business depends heavily upon adwords to let people in my local area know about my services. This has been running for a few years quite nicely.
However Google have decided that my site/adwords/colour of my hair/shoe size/who knows what/ is in violation of their policies. I have asked them many times to let me know what is wrong but they simply refuse to tell me. All I get back is confirmation that they have checked and I am suspended. They completely ignore all requests asking them to say what the specific problem is. I feel like I have been accused of a crime, tried in my absence, convicted and am now being punished - all without being told what the charges are!
Surely it's in Google's interest to let me know what the problems is so that I can correct it and they can continue to profit from my ads being clicked on?
I used to be an evangelist for Google and their offerings but at the moment I'm totally confused as to what they are up to. 'Don't be evil' ???????
If anyone can advise I'd be most grateful.
Re: Suspended. Google refuse to explain why.