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Understand Google's advertising policies, including ad approval status and account suspension
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Suspended Account problem�

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi Adwords team.
Recently i received a notifcation that my adwords account has been suspended due to suspicious behaviour. Can enlighten me regarding that issue?
Inside my account i had already top up $80 upfront but my ads is not running at all. Is not a single notification of disapproved ads but only suspended.

1 Expert replyverified_user

Re: Suspended Account problem�

Top Contributor
# 2
Top Contributor

Hello there;
Please fill in this form;

https://support.google.com/adwords/contact/pf_suspended

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
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Re: Suspended Account problem�

[ Edited ]
Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hi MosheTLV, thank you for replying.

I have already filled up the form and it says, "Our specialists have re-reviewed the account and confirmed that it is in violation of our AdWords policies.".

What sort of adword policy am i against?

My adtext is about food promotion and same goes to my keywords.

The site i am advertising is hungryroom.com.

Re: Suspended Account problem�

Top Contributor
# 4
Top Contributor
OK. Let me check with Google
Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Re: Suspended Account problem�

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
Thank you MosheTLV. I appreciate your assistance. I filled up the form twice yesterday but it appears the same message.

Re: Suspended Account problem�

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭
Hi MosheTLV.I followed Ashwani instruction (refer to 1.0) and the Adwords team asked me to submit appeal again. I was looking back at my "changed history" and i can see that i made alot of changes to the adtext, keywords and budget. Is that the reason i get suspended?

Reference
1.0 https://www.en.advertisercommunity.com/t5/Ad-Approval-Policy/Site-suspended/m-p/578231#M28677

Re: Suspended Account problem�

Top Contributor
# 7
Top Contributor

@Marcus G

We have asked Google to recheck your case.  Please be patient until we hear back from Google. It could take a while

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Re: Suspended Account problem�

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭
Sincerely appreciate your assistance. Thank you.

Re: Suspended Account problem�

Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭
MosheTLV, will you inform me here?

Re: Suspended Account problem�

Top Contributor
# 10
Top Contributor
Yes. Please be patient. It may take a while to review the case.
Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’