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Understand Google's advertising policies, including ad approval status and account suspension
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Stuck on trying to fix my suspended site or ads ??

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I have tried repeatedly to fix my ads and site , but now I am completely stuck as google says that I am still in violation and my site cannot be unsuspended. I need an expert to help me identify the specicif violation(s) as I have ran out options..( I have spent countless hours reading the policies, but still gant seem to het it right) .. website   http://www.cmmsfirst.com

 

John

1 Expert replyverified_user

Re: Stuck on trying to fix my suspended site or ads ??

Top Contributor
# 2
Top Contributor

Well... Number of issues here;

 

The main issue here is that you need to register as the developer of the software, or as an authorized distributor in your location. (If you are not the developer)

https://support.google.com/adwordspolicy/contact/advertise_software_pol

 

Looking briefly at the site, it does look that there could be other software compliance issues. Verify that you fully comply  with the following requirements. 

http://www.google.com/about/company/unwanted-software-policy.html?hl=en

 

PS: I wasn't able to use the browser's back button. Have you disabled it? (Not allowed.)

 

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
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Re: Stuck on trying to fix my suspended site or ads ??

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hi MosheTLV,
First let express my thanks to you for taking the time to look at my site and for providing the useful links shown.
I did register my site as the developer of the software, and received confirmation from adwords support, that we are the authoritative online distribution source for Omegamaint the software.

I read the link which deals with unwanted-software policy, and found two areas that might be of concern to google.
The first is a code signature from a verified code signing authority.
The second is Microsoft Access as the pre-installation requirement for running our software. Microsoft Access is our software development platform which is also used by several of our competitors ( cworks, fastmaint, Mex, softmaint, Emex) to name a few.
I am not sure if this is the issue, and this is at the heart of the problem.
I am shooting in the dark, as the language from google is not precise and what I really need now is to target and remove the violations.
John