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Understand Google's advertising policies, including ad approval status and account suspension
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Site suspended

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I have come into work today and one of our sites have been suspended, it has been running PPC since April 2011 without any issues.  I have not received an email so have no clue as to why it has been suspended and what is required to fix it can any one please help.  It has had a dramatic effect on visitor figures and sales.

 

The landing pages are being sent to www.allyourstairs.co.uk

 

Many thanks

 

Rachel Browne

 

 

1 Expert replyverified_user

Re: Site suspended

Top Contributor
# 2
Top Contributor

Hi Rachel, no one here - not even the Google employees on this Community - can see your Account so if you've no other details of the suspension your only recourse at the moment is to contact AdWords Support and ask.

 

Contact AdWords Support here.

 

Is there no message displayed within your Account?  Have you checked that your Billing Details are up to date?  Has anything changed in the Account recently?

 

If you can find out from Support what the reason is for suspension we may be able to help more.

 

Jon

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