AdWords
6.8K members online now
6.8K members online now
Understand Google's advertising policies, including ad approval status and account suspension
Guide Me
star_border
Reply

Site suspended

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

My site has been suspended but there are many sites offering the same services as me www.thaivisaexpress.com.

 

The name of the policy is: Sale of free items
and official services
site suspended.

1 Expert replyverified_user

Re: Site suspended

Top Contributor Alumni
# 2
Top Contributor Alumni
Hi Pau A,

I've come across this same issue with a client of mine. The main thing you
need to be looking at is the 2nd example that is given on the policy page.
https://support.google.com/adwordspolicy/answer/189033

You have an apply online now button at the top right (point of entry) but
there is no link to the official source. You need to provide one with equal
prominence on the page.

You would need to add more content stating your affiliation/non-affiliation
with the government.

These are just a couple of things that you would need to look into changing
before asking for a review of the account but also be aware that this
policy is changing on the 19th April. You can view the updated policy at
https://support.google.com/adwordspolicy/answer/3026328 . This doesn't come
into effect until the 19th but I would start working towards this page
rather than the current policy as you only have about 10 days.

Read through the policies very carefully and make the changes you need to
before asking for review. It can be done, just needs a lot of attention to
detail to get right.

Re: Site suspended

[ Edited ]
Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Apply on line is our form ?

 

Maybe change to Free Visa Assessment ?

 

Many links on the right to various embassies other add words advertisers offering the same service have nothing ?

 

http://www.migrationexpert.co.uk/ example

Marked as Best Answer.
Solution
Accepted by MosheTLV (Top Contributor)
September 2015

Re: Site suspended

[ Edited ]
Top Contributor Alumni
# 4
Top Contributor Alumni

As I mentioned pay particular attention to the 2nd example.

 

When it says provide a working link to the source this would mean a link to the government site beside, under, above etc your apply on line button. Just changing the name to free visa assessment isn't enough as it is still linking to your "point of entry"

 

Also, Google has suspended you, not your competitors. Work on your business as they will get hit by the policy eventually and if you are back online you have the advantage while they are offline.

Re: Site suspended

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
Charging for services associated with products or services that are otherwise available for free

Do you mean this ?

Re: Site suspended

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

I will give help a call see what exactly they would like me to change.

Re: Site suspended

Top Contributor
# 7
Top Contributor

I would reiterate purefuzz' answer:

A user gets the impression that you are associated with a government agency for visa issuing; while you are a "for profit" service.

There should be a clear disclaimer that you are neither associated with a government agency, nor can promise that the visa application will be approved. It should also be clearly said that the forms are offered for free, and the fee is for the service.

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Re: Site suspended

[ Edited ]
Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭

I am a registered UK qualified adviser so i am associated with a government agency ?

 

Visas are on no win no fees for tourists, its not just a case of filling forms in its meeting the immigration requirements!

 

Google have not looked at this its quite clear on the site we have the relevant government visa links on the right !

 

http://oisc.homeoffice.gov.uk/