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Understand Google's advertising policies, including ad approval status and account suspension
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Site suspended for Misrepresentation - FDA Cleared Medical Device

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

We are an FDA Cleared OTC Class II, medical device manufacturer in the US. Our site has been suspended for misrepresentation.  I'm not sure why though? Do we need disclaimers?  Can someone please look at it and tell me what needs to be changed to make the gods at google happy? We are a very small company so resources are thin and I cant hire an outside company to take care of this.  Any help would be greatly appreciated. www.tryactipatch.com

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Accepted by topic author Christopher R
June

Site suspended for Misrepresentation - FDA Cleared Medical Device

Top Contributor
# 2
Top Contributor

Promotion of products that heal / cure are allowed only to pharma companies.

You can apply if meet the criteria,

Read more:

https://support.google.com/adwordspolicy/answer/176031?hl=en#apply

 

 

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
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View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author Christopher R
June

Site suspended for Misrepresentation - FDA Cleared Medical Device

Top Contributor
# 2
Top Contributor

Promotion of products that heal / cure are allowed only to pharma companies.

You can apply if meet the criteria,

Read more:

https://support.google.com/adwordspolicy/answer/176031?hl=en#apply

 

 

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Site suspended for Misrepresentation - FDA Cleared Medical Device

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Thank you - We applied but haven't gotten a response.

Site suspended for Misrepresentation - FDA Cleared Medical Device

Top Contributor
# 4
Top Contributor

When did you apply?

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Re: Site suspended for Misrepresentation - FDA Cleared Medical Device

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
Two days ago


Get Outlook for iOS

Site suspended for Misrepresentation - FDA Cleared Medical Device

Follower ✭ ✭ ☆
# 6
Follower ✭ ✭ ☆

hmmmm, even with you 510(k) approved, I'm not sure about the language you are using on the site.  If google approves your 510(k) approval and your site is still disapproved for misrepresentation, I would take a hard look at the claims you are making, but only if your site doesn't get approved once google approves your 510(k) as valid