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Understand Google's advertising policies, including ad approval status and account suspension
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Site suspended Site violates policy Site policies: Site not working

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi, my client has contacted me for help as she is getting the message above.

 

The site is working fine and the link through to answers doesn't seem to make sense to me.

 

Any help would be greatly appreciated - site is www.corechex.com

 

Thanks

 

Stephen

 
2 Expert replyverified_user

Site suspended Site violates policy Site policies: Site not working

[ Edited ]
Rising Star
# 2
Rising Star

Edit the ad, and save to resubmit for review.

In some cases when the review system validates the ad, your website link might have gone offline or had a server error.

 

Editing the ad and saving it will trigger a review. If the the site suspension notice is just on the ad and not the whole account.

 

Hope it helps.

Twitter | Linkedin | Community Profile | FeedArmy
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Site suspended Site violates policy Site policies: Site not working

Top Contributor
# 3
Top Contributor

Verify that the site id open for crawling from all locations and all devices. This is the reason for this type of suspension

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
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Site suspended Site violates policy Site policies: Site not working

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

I tried to create another ad and it immediately said site suspended.

Site suspended Site violates policy Site policies: Site not working

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

I have checked the robots.txt and all crawlers are currently allowed.