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Understand Google's advertising policies, including ad approval status and account suspension
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Site policy: website can't be advertised. No policy given

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi everybody.

 

Really hope somebody can help me.

 

I submitted our Ad as the following:

 

 

The only feedback I am getting is...

 

Reasons
 
When I click either link I end up in a never ending loop of no direct information that can actually help me resolve the problem. I am willing to do anything or modify our site in any way to accomodate however, I haven't once been given any useful information to fix this.
 
I don't want to keep submitting my site and risk having our account removed or suspended.
 

Can anyone please help us?

 

Thanks in advance.

 

1 Expert replyverified_user

Re: Site policy: website can't be advertised. No policy given

Top Contributor
# 2
Top Contributor
Hi there;
Your site does not load. I suspect that the issue is with the cookies...
Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Re: Site policy: website can't be advertised. No policy given

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Thank you so much for getting back to me.

We try the site on multiple devices and browsers and the caches of the site have been repeatedly emptied and the site seems to load fine from our end.

Is there anyway I can look into what may be this cookie issue more deeply?

Re: Site policy: website can't be advertised. No policy given

[ Edited ]
Top Contributor
# 4
Top Contributor

Check with your programmer. It seems that the site requires users to accept cookies even in incognito mode.

Also check the Policy column on the ads tab. What's the reason mentioned?

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Re: Site policy: website can't be advertised. No policy given

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
I can get the programmer to remove the cookie acceptance on incognito mode.

As for the policy column it just says as I described above.

Site Policy : website can't be advertised.

I wish it would give us a reason! lol.

Re: Site policy: website can't be advertised. No policy given

Top Contributor
# 6
Top Contributor
Make sure that the site is accessible from all locations
Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Re: Site policy: website can't be advertised. No policy given

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭
Checked and site is accessible from all locations. And seems to load just fine. I am truly struggling here.

Thank you so much for your guidance.