AdWords
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Understand Google's advertising policies, including ad approval status and account suspension
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Site Suspension

[ Edited ]
Follower ✭ ☆ ☆
# 1
Follower ✭ ☆ ☆

 

Hi,

Today i found the same problem in my 3 years old adwords account, today i got a mail that my site is suspended due to policy violation "MALWARE". i have checked my site twice but didn't find anything wrong. please help me and give me detail so i can fix it asap.

Website Link: <edited by a Community Manager as noted below>

Thanks
Google advertiser 

 

NOTE: This post has been edited by a Community Manager in order to remove links which have the potential to put other members at risk. 
 
As a best practice, please do not post links to sites that are suspected of having Malware.
1 ACCEPTED SOLUTION

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Marked as Best Answer.
Solution
Accepted by topic author Syed Mohd J
September 2015

Re: Site Suspension

[ Edited ]
Explorer ✭ ✭ ☆
# 4
Explorer ✭ ✭ ☆

Find out appropriate reason Why your site gets suspended for malware? Follow as given instruction.

Step 1: Check the status of your site in Google's Webmaster Tools site.
Step 2: if your website infected through any malware installation or hacked content. Go through Clean process..

Here's an overview of the steps that you'll need to take:

Quarantine your site
Assess the damage
Clean up your site
Ask Google to review your site

Please make sure that your primary domain, all sub-domains and all verified site redirects are cleared of malware.
if there is still problem and webmaster tool does not identify any problem. Ask the maintenance of website with your webmaster and hosting provider to see any Identified vulnerability and fix the security issue and website no more compromise.

For more Information and resolve the issue, Go through given link -
https://support.google.com/webmasters/topic/4598104?hl=en
https://support.google.com/webmasters/topic/4598104?hl=en
https://support.google.com/adwordspolicy/answer/1308246?hl=en-GB

Hope this will Help..


View solution in original post

Re: Site Suspension

Participant ✭ ☆ ☆
# 2
Participant ✭ ☆ ☆
Hi Syed,

Welcome to adwords community!
First, you will need to scan your site thoroughly using any apps or through THE FETCH AS GOOGLE TOOL, steps are included here:- https://support.google.com/webmasters/answer/6066467?rd=1

Also please refer: http://support.google.com/adwordspolicy/bin/answer.py?hl=en-GB&answer=1308246 and some resources for not only checking your site but re-submitting your site for review.

Re: Site Suspension

Follower ✭ ☆ ☆
# 3
Follower ✭ ☆ ☆
i did, but didn't find any malware........i have scanned my portal through different security checks portal.....so what should i do.
Marked as Best Answer.
Solution
Accepted by topic author Syed Mohd J
September 2015

Re: Site Suspension

[ Edited ]
Explorer ✭ ✭ ☆
# 4
Explorer ✭ ✭ ☆

Find out appropriate reason Why your site gets suspended for malware? Follow as given instruction.

Step 1: Check the status of your site in Google's Webmaster Tools site.
Step 2: if your website infected through any malware installation or hacked content. Go through Clean process..

Here's an overview of the steps that you'll need to take:

Quarantine your site
Assess the damage
Clean up your site
Ask Google to review your site

Please make sure that your primary domain, all sub-domains and all verified site redirects are cleared of malware.
if there is still problem and webmaster tool does not identify any problem. Ask the maintenance of website with your webmaster and hosting provider to see any Identified vulnerability and fix the security issue and website no more compromise.

For more Information and resolve the issue, Go through given link -
https://support.google.com/webmasters/topic/4598104?hl=en
https://support.google.com/webmasters/topic/4598104?hl=en
https://support.google.com/adwordspolicy/answer/1308246?hl=en-GB

Hope this will Help..