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Understand Google's advertising policies, including ad approval status and account suspension
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Site Suspended & No Idea Why

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# 1
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Let me first say that we have held a Google AdWords account for years without any major issues like a suspension. This week upon setting up a new ad campaign we were notified that the account was suspended to a 'circumventing systems.'

 

Our live chat with Google rep today indicated that the issue was not the new ad campaign but previously set up search campaigns (that by the way, have not been modified.) The rep said upon clicking the search ad link, it did not go to our website but to google.com ? Really? I tried the link and was directed (correctly) to our website. Also, if I tried to edit one of the search ads that elusively misdirects - the entire URL path looks correct with our UTM codes.

 

How could this happen? Is there a 3rd party involved in manipulating these ads? And it's beyond me why search ads that have been approved and been running fine up to this point - all of sudden are issue ridden prompting Google to suspend the site.

 

Any help or input is appreciated.

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Site Suspended & No Idea Why

Top Contributor
# 2
Top Contributor

Well... Circumventing the  system is  one of the more severe violations listed in the Policy;

Have you received an email from Google on that ? (Look for this email - it is the key for understanding the issue)
Please share the URL of the site suspended.

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Site Suspended & No Idea Why

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# 3
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Yes, we received an email. But there is no clear solution. Google says we're circumventing but the URL clearly indicates a static url page. 

Site Suspended & No Idea Why

Top Contributor
# 4
Top Contributor

Please share the email received . Mask any personal info. (e.g CID, email address ... names...)

Pls share the URL in question

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’