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Understand Google's advertising policies, including ad approval status and account suspension
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Site Policy Compliance Issue

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I'm guessing something has changed and I missed it. Been running ads no problem. The other day my ad stopped and I got this email. Been reading and comparing sites for days trying to figure out what they want changed.


My site is


I have a Terms of Use and Privacy Policy statement. I see others in my field and locale who have neither and have no problem running ads.


I've read the Site Policies and even did the Adwords Classes to refresh. I just don't see what it is they feel is wrong. Any ideas?


I tried a regular Adwords ad, and got the same result. Any help is deeply appreciated. I have several emails in to Google and am in limbo.


Thanks, Michael


Copy of Google's Email to me:



Thank you for advertising with AdWords Express. After reviewing your
account, we've found that the ad for your business listing doesn't meet
our guidelines.

Site Policy: We've determined that your site doesn't comply with our
site policies. Because of this, any ads promoting this site have been

For more information about suspended sites, please see:

Sign in to AdWords Express at to edit
your ad. When you create and save a new ad, it’ll automatically be
submitted for review by our policy specialists.

If you have any further questions or concerns, please let us know.


AdWords Express Team
Google Inc.
1600 Amphitheatre Parkway, Mountain View, CA 94043

1 Expert replyverified_user

Re: Site Policy Compliance Issue

Top Contributor
# 2
Top Contributor

Hello mikegrennier; and welcome;


  • You practice law in financial cases: add a privacy policy per the "information harvesting " section of the Policy
  • Add an "about us" and provide your licensing information for practicing law.  (To comply with the user safety section of the Policy)


Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
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