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Understand Google's advertising policies, including ad approval status and account suspension
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Site Not Working: Need Clarification On Issue

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Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭
 
2 Expert replyverified_user

Re: Site Not Working: Need Clarification On Issue

Top Contributor
# 2
Top Contributor

Hmm... This is an interesting case,,,

 

My opinion is that the issue is with the download links for remote support. It could be that the initial issue was with site not open from all locations

However, before checking on that - is the site open for all locations? (So the adbot - no matter what IP "caries" -  can crawl the site)

 

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
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Re: Site Not Working: Need Clarification On Issue

[ Edited ]
Visitor ✭ ✭ ✭
# 3
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Hi Moshe,

Why would the issue be with the download links? Can you elaborate please?

I 99% certain there's no code blocking the site from being crawled by certain IP addresses.

 

Here are the results of a worldwide crawl of my site: r.h-t.co/68997c5e-252a-e511-80c3-0003ff733473. Anyone with experience in this-- Am I right in thinking this is an issue with my host?

 

Thanks!

Daniel

Re: Site Not Working: Need Clarification On Issue

Top Contributor
# 4
Top Contributor

There should be a bubble on your violation notification that you can mouseover and it will let you know what is causing the violation and more importantly how to fix it.

 

Great help article: https://support.google.com/adwordspolicy/answer/3375595?utm_source=hc&utm_medium=susp&utm_campaign=2...

 

Request a site review:

https://support.google.com/adwords/contact/site_policy?utm_source=polhc&utm_medium=siterev&utm_campa...

 

Disapproved ads and policy questions

https://support.google.com/adwords/contact/approvals

 

Fix a disapproved ad

https://support.google.com/adwords/answer/1704381

 

*Also a note from Google as of this morning:*

We’re currently experiencing a large volume of ad review requests due to the migration to Upgraded URLs. It may take longer than usual for your ad to be reviewed. Thank you for your patience.

Mike Blackmore - 1 Click Away From a Conversion

Re: Site Not Working: Need Clarification On Issue

Top Contributor
# 5
Top Contributor

@Solabs L;

Once you offer  "free" ,download you must comply with the free desktop download clause of the Policy

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
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