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Understand Google's advertising policies, including ad approval status and account suspension
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Separate email

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

After disapproval of my adverts and auto system email received, I always find this:

 

'You should have received a separate email that tells you the name of
the policy that was violated, the site that's in violation and a link
that points you to more information about that policy and how to fix
the issue.' 

 

But the reality is I never did receive a  'separate email' for explanation. And all I knew is violate the site policy.

That don't really help on fixing my advert/site...

 

Did I miss the 'separate email' for some reason?

1 Expert replyverified_user

Re: Separate email

Top Contributor
# 2
Top Contributor

Hello;

Try the following;

If it is an ad disapproved; On the ads tab; you should have a Policy column ; with a reference to the Policy clause violated

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
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