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Understand Google's advertising policies, including ad approval status and account suspension
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Reminder, My ads is Still under review Since 11 Days !!?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I've created my ad on February 26
And the ad still under review and always show me this message

 

Your account is currently under review. We periodically review accounts for security purposes and to verify billing information, which takes about 2-3 business days. Your ads won't show during this time period, but they'll automatically be eligible to show again as soon as the review is complete."

 

What can I do , especially I live in the present time in Malaysia and its very difficult to communicate with the Google office in Malaysia , their phone most often disabled or puts me on waiting for 10 minutes without a response. and there is no any responses to my e-mails. Also I contacted Google staff through live chat three times and this is the second time I post here without solution !!??


anybody can advice please?

Re: Reminder, My ads is Still under review Since 11 Days !!?

Follower ✭ ✭ ☆
# 2
Follower ✭ ✭ ☆
Hi Mohammad A

There must be another reason why your ad has not gone live yet.
Please can you check the following:
1. Is your Campaign or Ad Group active or paused?
2. Do you have keywords in the ad group
3. Is the advert complete (headline, Desc 1, Desc 2, Display URL, Destination/Final URL) and resubmit your advert
(https://support.google.com/adwords/answer/6080541?rd=1)
4. Make sure that you have not violated any of the Google Policies.
(https://support.google.com/adwordspolicy/answer/6008942?rd=1)
5. Check that you have loaded a budget to the account
6. Check that your site isn't suspended
(https://support.google.com/adwords/answer/1704383)

Let me know if this helps.

Re: Reminder, My ads is Still under review Since 11 Days !!?

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hi Rainer,
Thank you so much for your reply,
I checked everything you mentioned and they are all in the right track! and my Ad is approved, I tried to contact Google team many times by phone, E-mails, chat.. to check if there is any problem to solve but there is no response at all !!??