Regarding Complaint[ Edited ]
April - last edited April
specific tracking and time frame details
mainly depend on the type of complaint.
complaints concerning your ad-account are usually tracked by a ticket-number --
typically, a response is sent within three-business-days or so --
not counting weekends, holidays, or similar non-business-days.
complaints about others are mainly considered private/confidential -- typically,
only the specific person who is currently under investigation will be contacted
and could take many weeks to be fully addressed.