AdWords
4.7K members online now
4.7K members online now
Understand Google's advertising policies, including ad approval status and account suspension
Guide Me
star_border
Reply

Regarding Complaint

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

 

How long is the wait for a response by GOOGLE to a complaint?  is there a way to track the status of a complaint? .  

2 Expert replyverified_user
Marked as Best Answer.
Solution
Accepted by MosheTLV (Top Contributor)
April

Regarding Complaint

[ Edited ]
Top Contributor
# 2
Top Contributor

specific tracking and time frame details

mainly depend on the type of complaint.

 

complaints concerning your ad-account are usually tracked by a ticket-number --
e.g.
Re: [0-0000000000000]

typically, a response is sent within three-business-days or so --

not counting weekends, holidays, or similar non-business-days.

complaints about others are mainly considered private/confidential -- typically,
only the specific person who is currently under investigation will be contacted

and could take many weeks to be fully addressed.

 

 

Regarding Complaint

Top Contributor
# 3
Top Contributor

Depending on the type of complaint this could take weeks.

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’