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Understand Google's advertising policies, including ad approval status and account suspension
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Reason why my account was suspended

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

To whom it may concern, 

 

I have been informed that my account has been suspended and that I may not be able to advertise with AdWords again. As I am sure you can understand this was a bit of a shock as I had made sure to adhere to the terms and conditions of AdWords policy.  There was no reason as to why the account was suspended, so there is no why of me knowing how to fix it. 

 

Please can you give me some pointers to fix my problem as this is effecting my clients in a big way. 

 

I look forward to hearing from you

Kind Regards 

 

Katie Lilley 

1 Expert replyverified_user
Marked as Best Answer.
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Accepted by Mini-CM (Community Manager)
December 2015

Re: Reason why my account was suspended

[ Edited ]
Rising Star
# 2
Rising Star

Hi Katie,

You must have received the emails with the reason for the disapproval or suspension from the adwords team, on the associated email account.
Please check again, might be you have missed those emails.
Otherwise there must have been extreme/serious policies violations, if there the repetition of policy violations or account is closely related to an already suspended account.
Generally, first the ads gets disapproved or the site get suspended then after your adwords account gets suspended.

 

Reference:  https://support.google.com/adwords/answer/2375414?hl=en


Regards
Archit, AdWords Rising Star, Community Profile
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Re: Reason why my account was suspended

Participant ✭ ✭ ☆
# 3
Participant ✭ ✭ ☆

Hello Lifecare Channel Smiley Happy

 

Welcome to the community.

I'm sorry to hear about your problem. Try to do what Archit suggested. You may have received an email about the suspension.

I have a question. Is your company based on healthcare related content? If it is,look into this policy- https://support.google.com/adwordspolicy/answer/176031

You can check out other policies as well- https://support.google.com/adwordspolicy/answer/6008942?utm_source=hc&utm_medium=susp&utm_campaign=2...

Hope that helps a bit. Good luck Smiley Happy