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Understand Google's advertising policies, including ad approval status and account suspension
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Policy violations going unchanged and we all lose money

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Stakemill is offering free shipping on all of their products but each one ive found actually doesn't have free shipping, it is completely misleading and I thought google would like to know that they are promoting false and incorrect information and stakemill should be held resposible. when you go to purchase an item and you think you are getting the best deal when in fact it is cheaper somewhere else google is now costing all of us money

1 Expert replyverified_user

Re: Policy violations going unchanged and we all lose money

Top Contributor
# 2
Top Contributor

if this is for a product-listing-ad, be certain that the
location information matches during a search and
during checkout; google may show shipping based
on location and other factors that would need to
match the feed, settings, and during checkout for
an accurate assessment.

otherwise, potential product-listing-ads violations may be reported here --
https://support.google.com/merchants/contact/policy