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Understand Google's advertising policies, including ad approval status and account suspension
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Need help with why one of our ads was disapproved for 'site violated policy'

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Originally the ad was disapproved for 'site not working'. It does, resubmitted for approval, now it is disapproved for 'site violates policy'. It is not specific and we cannot figure which policy it may be referring to. The ad points to www.gasb75.com . Does anyone have any insight? Thank you for any help.

1 Expert replyverified_user

Re: Need help with why one of our ads was disapproved for 'site violated policy'

Explorer ✭ ✭ ☆
# 2
Explorer ✭ ✭ ☆
Hi Parker,

If you hover over the speech box on the status column next to the advert it should provide more detail as to why the ad was disapproved.

Hope this helps,

Re: Need help with why one of our ads was disapproved for 'site violated policy'

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Thanks Matthew - Though the message that it says is only "site violates policy". Not very specific and unsure of where to begin with that nondescript reason.

Re: Need help with why one of our ads was disapproved for 'site violated policy'

Explorer ✭ ✭ ☆
# 4
Explorer ✭ ✭ ☆
Hello @parker_E,

If you received a disapproved message for "site violates policy" that means your site has been suspended from advertising on AdWords until you fix the issue.

Here is a link that outlines the possible reasons for a site suspension: https://support.google.com/adwords/answer/1704383?hl=en

Let me know if that helps!

nick

Re: Need help with why one of our ads was disapproved for 'site violated policy'

[ Edited ]
Explorer ✭ ✭ ☆
# 5
Explorer ✭ ✭ ☆

Hi @Parker E,

 

To know the exact policy reason for ads disapproval,Enalbe the 'Policy Details' metric from the columns tab as shown in the screenshot below:

 

<edited by a Community Manager as noted below>

 

 

 

Now in site policies, you will come to know the exact policy violation behind the ads disapproval. Edit the ads using the recommendations and save it again. It will then auto resubmitted for Google review.

 

Fix Disapproved Adshttps://support.google.com/adwords/answer/1704381

 

 

Hope it helps !!

.
Note: This post has been edited by a Community Manager, per Community Posting Guidelines. This was done in order to remove a screenshot that included private information such as an email address, an account ID, or similar.
 
Please feel free to re-post the screenshot after having removed or entirely obscured any and all information that has the potential to put your accounts and/or your privacy at risk, when published in a public forum. Thank you for your understanding. 

Re: Need help with why one of our ads was disapproved for 'site violated policy'

Top Contributor
# 6
Top Contributor
Asking for personal info in exchange of free gift is a violation (you are allowed access to the White pare in exchange for the user's personal info)
Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
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