AdWords
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Understand Google's advertising policies, including ad approval status and account suspension
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Need Supervisor Support

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello,

 

We have never started advertising before but got suspended for "suspicious payment activity."  We are an extremely well funded, ethical company.  Your team won't call me and won't tell me what the problem is - that's unfair business practices.  I should be able to make a case once I know what the problem is.  I want to speak to a supervisor in this department.  We could be a 1M+ advertiser.  This is the worst customer experience I have ever received at any company - please have someone contact me directly.  

1 Expert replyverified_user

Re: Need Supervisor Support

Participant ✭ ☆ ☆
# 2
Participant ✭ ☆ ☆
Hi Cr T

I am confident the google team will be able to assist you with this issue.

In the meantime, please fill in the following form and a specialist will review your account:

https://support.google.com/adwords/contact/pf_suspended

Good luck

James

Re: Need Supervisor Support

Top Contributor
# 3
Top Contributor

Hello there;
Please fill in this form;
A specialist will review the case;

https://support.google.com/adwords/contact/pf_suspended

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
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Re: Need Supervisor Support

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
that form just gives them a chance to tell you it's final and so you feel the pain again..it's a bunch of bad business...........