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Understand Google's advertising policies, including ad approval status and account suspension
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My site has been suspended

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

 

Please help me with this, I've just received a message that one of my campaigns has been suspended. This campaign has been running since March 2012 and nothing was changed in the last couple of months.

 

This is the link that was given to fix the site - https://support.google.com/adwordspolicy/answer/1206870?hl=en-GB&utm_source=policy&utm_medium=email&...

 

I have looked at the reasons for suspension and don't believe that my website contravenes any of these:

 

1. It provides the user with unique, valuable content.

2. It provides the user with original content, such as transparent business information, relevant product descriptions.

3. It is not a parked domain.

 

The website is http://nefertitidesigns.co.za/

 

Please let me know if I am missing something.

 

Thank you,

 

Gary

2 Expert replyverified_user

Re: My site has been suspended

Top Contributor
# 2
Top Contributor
First, remove the pop-up when visiting the site, I would also recommend to add Privacy policy, since you collect personal information.
Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
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Re: My site has been suspended

Top Contributor
# 3
Top Contributor
As well as that, I can't see anything else that is obviously wrong with your site, but I'm not a policy expert. What I can say is that Google are actulally very resposive and helpful when you contact them via support, with matters such as this. I once had a similar issue on a client's behalf, and we probably had 10 emails back and forth working towards a solution. Good luck.
Jack Porter-Smith
Jack's G+