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Understand Google's advertising policies, including ad approval status and account suspension
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My site has been suspended! What to do?

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# 1
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I have been using Google Ads for the past four years to increase our car rental bookings in Cape Town during the winter months. Suddenly my ads have been blocked and I am getting a "Site Suspended" error. I looked at the advertising policy rules and still can't resolve the problem. Using Google Ads is to the success of my business during the off-season in Cape Town. I need urgent help!!

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Re: My site has been suspended! What to do?

Explorer ✭ ✭ ✭
# 2
Explorer ✭ ✭ ✭

Hi,

 

Have you got any emails regarding your account suspension?

 

I would encourage you to read Why do accounts get suspended.

You can contact to Google AdWords Support group and ask them for suspension and account recovery.

 

for more details visit https://support.google.com/adwordspolicy/answer/164786?hl=en&ref_topic=1308266&guide=1316546&ctx=plu...

 

Thanks!

Anand Vishwakarma

Re: My site has been suspended! What to do?

Top Contributor
# 3
Top Contributor

Hello,

 

If I am not mistaken here, you are referring to site suspended and not account suspension here. Can you please clarify that?

 

If its your website which has been suspended, I would suggest you to take immediate measures and make sure your site is in compliance with Adwords Policies.

 

Once you fix your site, send it to Adwords for review and if found in compliance, your ads should resume soon. Read more about fixing a suspended site below:

https://support.google.com/adwords/answer/1704383

 

Hope that helps!

Pankaj