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Understand Google's advertising policies, including ad approval status and account suspension
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My google adwords account has been suspended

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Our account has been suspended and not able to resume. The message provided is not clear as to why it has been suspended. Please help, it is frustrating. If required I can provide the customer ID #. I tried calling the google support number and got the same message as I see on my account.

2 Expert replyverified_user

Re: My google adwords account has been suspended

Top Contributor
# 2
Top Contributor

Hello;

Please post your website URL

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
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Re: My google adwords account has been suspended

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Re: My google adwords account has been suspended

Top Contributor
# 4
Top Contributor

Hello and welcome,

 

To follow with Moshe, I would also suggest if you could share the reason mentioned in your email about account suspension like billing unverified, any policy violation specifically mentioned etc...

 

Pankaj

Re: My google adwords account has been suspended

Top Contributor
# 5
Top Contributor

Hmmm...very interesting; site's content looks OK;

 

As Pankaj suggested, pls. Copy/paste the suspension email. (Mask any personal info - e.g email or  CID)

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
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Re: My google adwords account has been suspended

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

This is the email, not sure what are the violations

 

While reviewing your account, we found violations of our AdWords policies in this or a related account. As a result, your account has unfortunately been suspended, and your ads will no longer run on Google.

Re: My google adwords account has been suspended

Top Contributor
# 7
Top Contributor

This is interesting......

Are you offering ay adult oriented magazines? Though allowed by the Policy the bots scanning the site might have triggered suspension

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
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Re: My google adwords account has been suspended

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭

No we dont offer any adult magazines

Re: My google adwords account has been suspended

Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭

I see this message when I log into my Google adwords account

"Your Google AdWords account has been suspended because your billing information in this or a related account could not be verified"

Re: My google adwords account has been suspended

Top Contributor
# 10
Top Contributor

Though you received a "billing verification suspension email"; I doubt that this is the reason;

I am referring the case to Google;

Check your email for communication from Google;

Keep us posted;

 

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
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