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Understand Google's advertising policies, including ad approval status and account suspension
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My competitor is double serving for over a year

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello,

 

I manage an adword's account for one of my client for 2 years now and our competitor is in violation of the double serving policy for over a year now. I tried everything : filling a form, calling google specialists. But there ads are still showing for same keywords. the Christmas season is approaching very soon and they created a third website, running 3 ads at the same time for the same keyword and it s now starting to kill my client's business. I don't know what to do anymore..Smiley Frustrated

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Re: My competitor is double serving for over a year

Top Contributor
# 2
Top Contributor
Hi Tom,

If you can, take screenshots of the search results as well as the additional compelling information that will demonstrate the violation and post it here. We'll see if we can get someone to take a look.

-Tommy
Tommy Sands, AdWords Top Contributor | Community Profile | Twitter | Philly Marketing Labs
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer.’

Re: My competitor is double serving for over a year

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Thank you very much for your response, I do have screenshots available as well as other information but I'm not sure how to post them on this board. 

 

Re: My competitor is double serving for over a year

Top Contributor
# 4
Top Contributor

Hi,

 

If you're using the quick reply option, just underneath that you will see a link for a full reply editor...by using the little tree button, you can upload images or you can just post the links (if the screenshots are hosted online.)

 

-Tommy

 

Tommy Sands, AdWords Top Contributor | Community Profile | Twitter | Philly Marketing Labs
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer.’

Re: My competitor is double serving for over a year

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Thank you, I will post tomorrow then as it appears that his Adwords campaigns are running out of budget for the day.

Re: My competitor is double serving for over a year

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

ok so here are the links to the screenshots I took from the sites double serving Adwords.
The target country is France and other french-speaking countries.
As you can see they're occupying quite a bit of real estate which penalizes other competitors who comply with the Adwords policy:

http://i40.tinypic.com/5vyvsg.jpg

 

Another nice piece of info is the fact that both websites share the same IP (they're probably using a Magento multistore) which I hope can make a pretty solid case. 

 

See the screenshot below:

http://i43.tinypic.com/6ih0k4.jpg

Source of screenshot: http://myip.ms/info/whois/46.51.187.223/k/2317141568/website/monparfumpascher.com

Re: My competitor is double serving for over a year

[ Edited ]
Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭

Let me know what you think and if this is some useful information in this issue and does the fact that the sites share the same IP address prove ownership to Google?
I'm also posting a screenshot of their 3rd website they just launched:
http://i40.tinypic.com/25kpsag.jpg