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Understand Google's advertising policies, including ad approval status and account suspension
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My ads are being disapproved because of trademark violation

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I created a campaign for a client, Adobe Rent A Car, here in Costa Rica. The target audience is only Costa Rica but the ad was disapproved due to violating trademark policies. I'm assuming that this is because of Adobe software. I didn't think this would be a problem since the ads are only running in Costa Rica. So far I only created a text ad but I am wondering also if image ads would be denied. How can a company have a trademark on a word all over the world? Any suggestions as to how I can solve this issue?

Re: My ads are being disapproved because of trademark violation

Explorer ✭ ✭ ☆
# 2
Explorer ✭ ✭ ☆
Hello Reven P,

Welcome to adwords community, To approve your ads please follow the instruction carefully https://support.google.com/adwordspolicy/answer/2562645?hl=en

Thanks

Re: My ads are being disapproved because of trademark violation

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
This is not helpful as I've already done this and you didn't explain how the process works.

Re: My ads are being disapproved because of trademark violation

Explorer ✭ ✭ ☆
# 4
Explorer ✭ ✭ ☆
Hello Keven P,

To solve the problem do you try to complain to AdWords Support by https://services.google.com/inquiry/aw_tmcomplaint

and this link https://support.google.com/adwordspolicy/answer/2562124?hl=en help you to understand how to collect Trademark to your site

Thanks