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Understand Google's advertising policies, including ad approval status and account suspension
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My account have been suppended althought i've used it for 3 years.

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# 1
Visitor ✭ ✭ ✭

i have an account run from 2012. It's run successful. Recently, I reated an ad an run successful. but suddenly, google throw a notice "Your account is suspended - We've had to suspend your AdWords account because it contains major or repeated violations of our advertising policies" and suppended my account. I contacted google ad team to review my account. but i only recieved ansewer from robot and i cannot know my mistake. Please help me to recover my account. Thanks very much

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4 ACCEPTED SOLUTIONS

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Yen S
September 2015

Re: My account have been suppended althought i've used it for 3 years.

Top Contributor
# 2
Top Contributor
Hi Yen,

Can you please share your landing page URL?

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author Yen S
September 2015

Re: My account have been suppended althought i've used it for 3 years.

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# 3
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Thanks Deepak_V
My lading pages that have run ads on my account are:
- oto369.com
- suntranslation.com.vn

Please check for me what is wrong with my landingpage

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author Yen S
September 2015

Re: My account have been suppended althought i've used it for 3 years.

Top Contributor
# 4
Top Contributor
Hi Yen,

Both your sites are in Vietnamese. It is impossible to point out the problem without understanding the language (this is the Adwords - English community).

Please contact your local Adwords support for expert advice.

https://support.google.com/adwords/answer/8206?hl=vi

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author Yen S
September 2015

Re: My account have been suppended althought i've used it for 3 years.

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# 5
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Thansk you Deepak_V.
Like You.

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author Yen S
September 2015

Re: My account have been suppended althought i've used it for 3 years.

Top Contributor
# 2
Top Contributor
Hi Yen,

Can you please share your landing page URL?
Marked as Best Answer.
Solution
Accepted by topic author Yen S
September 2015

Re: My account have been suppended althought i've used it for 3 years.

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Thanks Deepak_V
My lading pages that have run ads on my account are:
- oto369.com
- suntranslation.com.vn

Please check for me what is wrong with my landingpage
Marked as Best Answer.
Solution
Accepted by topic author Yen S
September 2015

Re: My account have been suppended althought i've used it for 3 years.

Top Contributor
# 4
Top Contributor
Hi Yen,

Both your sites are in Vietnamese. It is impossible to point out the problem without understanding the language (this is the Adwords - English community).

Please contact your local Adwords support for expert advice.

https://support.google.com/adwords/answer/8206?hl=vi
Marked as Best Answer.
Solution
Accepted by topic author Yen S
September 2015

Re: My account have been suppended althought i've used it for 3 years.

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
Thansk you Deepak_V.
Like You.

Re: My account have been suppended althought i've used it for 3 years.

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭
I solved problem by google adwords Team
Thanks very much.

Re: My account have been suppended althought i've used it for 3 years.

Top Contributor
# 7
Top Contributor
Glad to know that Yen!

All the best!