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Understand Google's advertising policies, including ad approval status and account suspension
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My account has been suspended since 2011 - can i send appeal

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello

 

My Adwords account has been suspended since 2011 because of advertising policies, may be i was not understanding the notiffications becouse i was new on Google Adwords (my account get suspended after a very short time)

 

I'd like to ask can i get my account active after this years? and my appeal 'll be accepted?

 

Best Regards

 

2 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Mahmoud H
September 2015

Re: My account has been suspended since 2011 - can i send appeal

[ Edited ]
Top Contributor
# 6
Top Contributor

Hi there;

In addition to the great overview JP provided - there is another point to consider;

The domain in violation must be fixed before the account can be reinstated. This is a firm policy by Google. Abandoning / selling / deleting  etc. the domain will not resolve the issue;

 

I understand that you do not own the domain. At the time of the violation the domain was linked to the account. Thus, only fixing it, will remove the violation attributed to the account. You'll have to get access and fix it.

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

View solution in original post

Re: My account has been suspended since 2011 - can i send appeal

Google Employee
# 2
Google Employee

Hi Mahmoud,

 

Thank you for posting on our Community forum. Please note that if your account was suspended for a policy violation, you may have a chance to request reconsideration of your account. However if Google determines the violation is valid, your account may be permanently suspended. Here are the steps to request for a review of reconsideration of your suspended Ads: 


1. FIX YOUR WEBSITE

In order to fix this issue, first you'll have to make changes to your website to ensure that the following quality guidelines are met:

Quality guidelines
http://support.google.com/webmasters/bin/answer.py?answer=35769&#3

2. VERIFY YOUR WEBSITE

Once you've addressed the issues on your website so that they follow our quality guidelines, the next thing you should do is get your website verified by Google. You can do this through your Google Webmaster account:

1. Sign into Google Webmaster Tools with your Google account at https://www.google.com/webmasters/tools/
2. Click the "Add a site" button, and type the URL of the site you want to add. Make sure you type the entire URL, such as http://www.example.com/
3. Click "Continue." The Site verification page opens.
4. (Optional) In the Name box, type a name for your site (for example, "My Blog").
5. Select the verification method you want, and follow the instructions.

3. REQUEST ANOTHER REVIEW


Once you've fixed your site and verified it, now you can submit your site for reconsideration and get it reviewed again.

Request reconsideration
https://www.google.com/webmasters/tools/reconsideration

Lastly check this link for a good thread discussion Disapproved Ads on:

https://www.en.adwords-community.com/t5/Ad-Approvals-and-Advertising/Ad-Disapproved-5-Quick-Tricks-T...

Re: My account has been suspended since 2011 - can i send appeal

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hi John

Thank you for help

I followed the steps of appeal requesting

It asked to delete any ads related to the domain that i cant edit it (the suspended domain is not mine any more since 2 years) and i have a new domain with new design that match all Adwords requirements.

Now i sent the appeal request and i'm waiting for Adwords team replay.
I would be grateful if one of Google Adword's team take a look at the Account

Regards

Re: My account has been suspended since 2011 - can i send appeal

Google Employee
# 4
Google Employee
Hi Mahmoud,

Just to clarify: when you send an appeal request, an AdWords Specialist will be reviewing your account and website to verify it complies with the AdWords policies. You should receive an update after the review has been completed.

Re: My account has been suspended since 2011 - can i send appeal

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
Hi John

Thank you for help and clarification.
Marked as Best Answer.
Solution
Accepted by topic author Mahmoud H
September 2015

Re: My account has been suspended since 2011 - can i send appeal

[ Edited ]
Top Contributor
# 6
Top Contributor

Hi there;

In addition to the great overview JP provided - there is another point to consider;

The domain in violation must be fixed before the account can be reinstated. This is a firm policy by Google. Abandoning / selling / deleting  etc. the domain will not resolve the issue;

 

I understand that you do not own the domain. At the time of the violation the domain was linked to the account. Thus, only fixing it, will remove the violation attributed to the account. You'll have to get access and fix it.

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Re: My account has been suspended since 2011 - can i send appeal

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭
Hi Moshe

Thank you for this important point - I contacted with the domain owner the problem was fixed already on the domain name (reducing Ads on the site)

if their any other points may i take care about , i'll be grateful.

Thanks

Re: My account has been suspended since 2011 - can i send appeal

Top Contributor
# 8
Top Contributor
Hello again;
Resubmit the (fixed) site, using this link
https://support.google.com/adwords/answer/3441482?hl=en&rd=1
Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Re: My account has been suspended since 2011 - can i send appeal

Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭
Hello Moshe

I did this step,

Thank you for help