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Understand Google's advertising policies, including ad approval status and account suspension
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My account got suspended becuase

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

My account got suspended becuase i complain about invalid click (fake clicks)

 

 

Yesterday i contact rahul in Google add words chat support about the invalid clicks he told me to send him the logs i sent him the logs and this morning when i open my account it says that my account is suspended for security reason and billing information .I have heard of Google behaving like this but now i am experiencing it my self and i feel like trash and there is nothing i can do because Google don't care about its customer .

---------- Forwarded message ----------

Date: 25 March 2015 at 11:29
Subject: RE: [4-3557000006550] Hi i just wanted to contact you becuase i feel some one is clicking on my adds i just went through the history and i found that i got lots of fake click on 14 fab for which i am not reimbursed


Google AdWords
Web Logs request
 
Hi,

Please attach the web logs here

Sincerely,
my response
am attaching the file please help me as due to this problem i was not running my add please help me
 
 
 
 
 
Hi ,

I have forwarded this to the technical team. I will call you tomorrow during your business hours to discuss with with you further. 

Sincerely,

 
 
Account Suspended
 
Hi There,

**Please don't reply to this system generated email**
 
Thank you for writing in. While reviewing your account, our specialists identified suspicious behavior in the payment activity of this or your other AdWords accounts. To help prevent any unauthorized activity, we suspended your AdWords accounts.

For information on the terms associated with AdWords account use, please review our Terms and Conditions at https://adwords.google.com/select/tsandcsfinder

If you believe that you meet all of our Terms and Conditions and would like to appeal the suspension of your account, please fill in the following form:
https://support.google.com/adwords/contact/pf_suspended

We appreciate your cooperation.

Sincerely,
The Google AdWords Team
1 Expert replyverified_user

Re: My account got suspended becuase

Top Contributor
# 2
Top Contributor
Hi,

First, it would be smart to edit your post and remove names and email addresses.

Secondly, if you feel that your account was wrongly suspended, did you try to fill out the form and explain your case?

-Tommy
Tommy Sands, AdWords Top Contributor | Community Profile | Twitter | Philly Marketing Labs
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer.’

Re: My account got suspended becuase

[ Edited ]
Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

name and e mail address removed i tried to contact the chat support but the is not available for the suspended accounts i have fill the form several times no response when i try to call them they ask me to enter the account number upon entering the account number you are told by a computer your account is suspended and your are not eligible for phone support .is there any solution i mean what have i done wrong so that i can correct it