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Understand Google's advertising policies, including ad approval status and account suspension
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My Google adwords account has been suspended

Not applicable
# 1
Not applicable

Hello,

 

My companies adwords account was suspended on (02/10/13). The reason which I got from them for suspension was

 

Hello AdWords Advertiser,

Your AdWords account has been suspended because it doesn't comply with our Advertising Policies and our AdWords Terms and Conditions. Please note that this means your account and any related accounts have been suspended, you can't create any new accounts, and your ads will no longer run on Google, our search partners, or on Display Network placements.

 

My company stopped running adwords on Aug 26th 2013.But my companies account was suspended only on OCT 2nd 2013. I don't know why this has happened. My company is providing IT service and the only source of lead generation is adwords only. Due to the adwords account suspension more than 200 employees are getting affected. I tried contacting Google so many times through mail as well as through phone. But no one provided me good solution. I joined this company before couple of weeks. I came to know that the person who has handled my companies adwords account is new to this one. After analysing the adwords account I have modified the ads account to the policies. But still Google is not providing me a good solution. Is anyone out there to help me.

 

Thanks

1 Expert replyverified_user
1 ACCEPTED SOLUTION

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Marked as Best Answer.
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Accepted by John Paul (Google Employee)
September 2015

Re: My Google adwords account has been suspended

Google Employee
# 4
Google Employee

Hi Compi,

 

If you or any other Advertisers notices unfair or violation of the Adwords policies, you will need to file a complaint on this form. Each complaint will then be evaluated by our specialist team and appropriate action will be taken, if required. 

View solution in original post

Re: My Google adwords account has been suspended

Google Employee
# 2
Google Employee

Hi,

 

Thank you for your posting. Please review this link or this link on how to fix a suspended site on your Adwords account.

A disapproved ad won't be able to run until the policy violation is fixed and the ad is approved. Please use the following link to review your ad for spam techniques. There is a section that will also help you re-submit your ad for review.

If you believe that you meet all of our Terms and Conditions and want to make an appeal, fill out the following form: https://support.google.com/adwords/contact/pf_suspended

Re: My Google adwords account has been suspended

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
You should contact companies like Guru*** & iYo** to know what they are doing instead of posting here.

Google still allowing big companies to break & twist policies, (even after filling a complain against them)
https://www.google.com/search?ie=UTF-8&oe=UTF-8&hl=en&q=chrome+support&adtest=on&ip=0.0.0.0&noj=1&no...

I guess this is how google works.
Marked as Best Answer.
Solution
Accepted by John Paul (Google Employee)
September 2015

Re: My Google adwords account has been suspended

Google Employee
# 4
Google Employee

Hi Compi,

 

If you or any other Advertisers notices unfair or violation of the Adwords policies, you will need to file a complaint on this form. Each complaint will then be evaluated by our specialist team and appropriate action will be taken, if required. 

Re: My Google adwords account has been suspended

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
John,

Did you miss to read "even after filling a complain against them" If you want i can forward the mail i got from Google after following the process you mentioned.

Not to my surprise...even today Guruaid is displaying toll free...So what do you have to say about the same.

https://www.google.com/search?ie=UTF-8&oe=UTF-8&hl=en&q=mozilla+support&adtest=on&ip=0.0.0.0&noj=1&n...