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Understand Google's advertising policies, including ad approval status and account suspension
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My AdWords Account Without Any Ad Got Suspended

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# 1
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Dear Google AdWords Team,

 

I'm now in a state of confusion to find that my Google AdWords account has got suspended, even though I have never used my account or even placed any ad yet. I have double-checked my account, and I don't see any running campaign or linked account/site.

 

Is there any way I could get a detailed explanation about my account suspension, or to know whether it is suspended by mistake?

 

I really hope to get more information about this issue.

 

Thank you.

1 Expert replyverified_user

My AdWords Account Without Any Ad Got Suspended

Top Contributor
# 2
Top Contributor

Hi Christine,

Just following up on this old thread. 

Usually, in cases like this, it's an issue with the billing method used. Unfortunately, there's no way that we can see the billing settings on your account here on the community so the only concrete answer you'll get is if you contact AdWord support directly using the contact links at the top of the page. 

 

Sorry I can't be of any more help on this. Hope you got it resolved in the end.