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Understand Google's advertising policies, including ad approval status and account suspension
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Modal popup allowed or not?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

I want to use adwords to drive traffic to one of my pages which opens a modal popup after a user has been on the page for a while.

 

Now, this is not a popup per se, since it opens in the same browser window, and can be easily closed.

 

I have heard of horror stories of accounts been banned for "grey" areas like this, so before I do this, can some expert kindly help me out here.

 

As for the rest of the page, it has great content that is very helpful to the user.

 

Also, I am not poppingup any extra windows or spamming the user when he/she chooses to leave the site. Just the one single modal window after a delay.


Can someone please check it out and tell me if this could be a problem. Here is the the link to my page.

 

Thanks in advance,

Amod

2 Expert replyverified_user

Re: Modal popup allowed or not?

Rising Star
# 2
Rising Star

Hi Amod

 

This is covered under the pop up policy

 

 

What's the policy?

 

Google AdWords doesn't allow pop-ups to appear when users enter or leave your landing page. We consider a pop-up to be any window, regardless of content, that opens in addition to the original window.

We've created this policy to provide a positive experience for our users.

 

You can read here more about the Pop up policy 

Marked as Best Answer.
Solution
Accepted by MosheTLV (Top Contributor)
September 2015

Re: Modal popup allowed or not?

Top Contributor
# 3
Top Contributor

Hi Amod,

 

In general as per the policy, pop ups are not allowed on a landing page where a user enters or leaves. It creates a kind of a hindrance when the user might be reading the information on the page and is distracted. More details here: https://support.google.com/adwordspolicy/answer/175904?hl=en

 

Also, I went through your landing page once and it's a weight loss program page, which is really a sensitive category. There has to be realistic expectations and the page has to be in compliance with the policies. Make sure you are adhering to the policies: https://support.google.com/adwordspolicy/answer/1050602?hl=en

 

Here is the Policy Center for more insights: https://support.google.com/adwordspolicy/answer/1316548?rd=1

 

Pankaj 

Re: Modal popup allowed or not?

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
I have a similar question I'm hoping you can help me out with please Smiley Happy) ok so Google doesn't allow for an exit pop on the landing page, does this mean I am allowed to use an exit pop on a different page ie like the page people click to after the landing page like for example maybe the order form? (this isn't the "landing" page)

Thank you in advance!