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Understand Google's advertising policies, including ad approval status and account suspension
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Malicious ask.com, wow.com, about.com ads in my search results

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello-

 

My company is EMBRACE HOME LOANS.  When you search for our company name, Google presents ads from ask.com, wow.com, izito.com, about.com that are malicious.  "Embrace Home Loans Scams" is regularly presented and our customers are reacting negatively to it.

 

I am shocked that Google allows this bridge in the first place.  And to accept money and allow these advertisers to slander us is reprehensible and no doubt illegal.  We are losing customers.

 

Please someone tell me where I can get this to stop.

1 Expert replyverified_user

Re: Malicious ask.com, wow.com, about.com ads in my search results

Rising Star
# 2
Rising Star
Hi David,

Is your business name (Embrace Home Loans) a trademarked term?
Sumanth Sridhar

Re: Malicious ask.com, wow.com, about.com ads in my search results

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Yes It is trademarked.

Re: Malicious ask.com, wow.com, about.com ads in my search results

Rising Star
# 4
Rising Star

Are you saying - Your TM term is being used by other advertisers in the ad text? If so, you can certainly report it to Google for them to stop those ads. Have you registered your TM term with Google? This is a separate step, apart from getting your business name Trademarked. More about the TM policy here.

 

Good luck,

Sumanth

Sumanth Sridhar