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Understand Google's advertising policies, including ad approval status and account suspension
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MCC Account Suspended

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello, 

 

My MCC was recently suspended and there was no reason given. I've spoken with several Google reps and have not been given a reason. This is very frustrating because I know the previous account manager for my company's search campaigns was violating policies and I don't think that should get an entire company banned. 

 

Is there anyone who can help me resolve this issue.

2 Expert replyverified_user

Re: MCC Account Suspended

Rising Star
# 2
Rising Star
Hi there,

Google sends a critical notification before suspending any account. Have you checked the email? What was conveyed?
Sumanth Sridhar

Re: MCC Account Suspended

Top Contributor
# 3
Top Contributor

MCC level suspension is rare, and would happen after numerous major violations;

I don't think we could help in this case

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
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Re: MCC Account Suspended

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
They did not send a critical notification.

Re: MCC Account Suspended

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
We can still make new accounts, but I am hesitant to do so until I know what the reason the other accounts were suspended.