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Is Black Hat Cloaking NOW Allowed on Google AdWords?

[ Edited ]
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# 1
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Well, I have been assigned an interesting case and would like you guys to help me out.
This advertiser/affiliate (https://goo.gl/8Ah7CG) is violating two different policies of AdWords:


1- They are cloaking and violating Google’s abuse of ad network policy. They cloaks in US only, between 11 AM EST to 10 PM EST, only on Desktop PCs and you have to click on its Ad in order to land on cloaked website from a home PC.

 

2- Cloaked website is violating second AdWords policy by providing custom academic writing services which are prohibited under Academic Cheating Policy under Products and Services That Enable Dishonest Behavior Policy.

 

I am complaining about this advertiser/affiliate since long now. But Google’s specialists are unable to understand this case may be they are overloaded. I mean how is that possible?

And if it is really possible than can someone help me figure it out?

 

Thanks

 

 

1 Expert replyverified_user

Re: Is Black Hat Cloaking NOW Allowed on Google AdWords?

[ Edited ]
Top Contributor
# 2
Top Contributor

Hi there;
I'm not sure that the cloaking case is solid and well presented to be submitted as a complaint....
You need to provide evidence about cloaking, I do agree, though, that there is a violation of the "dishonest behavior" section of the Policy (which is a severe violation by itself...).
Please report using his link. Make sure that the case about cloaking is well supported with evidence.


https://support.google.com/adwords/answer/176378?hl=en

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
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Re: Is Black Hat Cloaking NOW Allowed on Google AdWords?

[ Edited ]
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# 3
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Hi MosheTLV,
You can see that the domain advertised is not the one that opens after clicking the ad. If you open the advertised domain directly it shows a website that is not violating any Google's policy.  I hope you understand now. Besides I have submitted the complain using the same link several times.
Anticipating a solution to this problem.

Re: Is Black Hat Cloaking NOW Allowed on Google AdWords?

Top Contributor
# 4
Top Contributor
Well... The complaint should be submitted thorough the channel Google has set. (Which I liked).
If no action taken, then either the eveidence provided did not support a violation, did not present the case in a well constructed format, or no violation found.
I assume that the case was not presented in a format which clearly demonstrated the violation (as happened to me), or the evidence were not solid.
Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
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Re: Is Black Hat Cloaking NOW Allowed on Google AdWords?

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# 5
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I understand. I will try to present the complain in a well constructed form in the meanwhile can you check yourself by searching keyword "write my essay" and click on this advertiser's website. Its currently being advertised in US. If you are not in US I can give you access of my PC through team viewer.

Re: Is Black Hat Cloaking NOW Allowed on Google AdWords?

[ Edited ]
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# 6
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Does the following complain sounds good and is clear to understand?

This advertiser/affiliate https://goo.gl/8Ah7CG is violating two different policies of AdWords since long now:

1- They are cloaking and violating Google’s abuse of ad network policy. They cloaks in US only, between 11 AM EST to 10 PM EST, only on Desktop PCs and you have to click on its Ad in order to land on cloaked website from a home PC. If you open the advertised domain directly it shows a website that is not violating any Google's policy.  I hope you understand now.

2- Cloaked website is violating second AdWords policy by providing custom academic writing services which are prohibited under Academic Cheating Policy under Products and Services That Enable Dishonest Behavior Policy.

Kindly review this complain and block them... Thanks

Re: Is Black Hat Cloaking NOW Allowed on Google AdWords?

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# 7
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@Talib M I am sorry to say that this is not a case where Google will take action. The system is automated, and as you say, the automatic google adwords process of accepting ads are not able to see the cloacking being done. They only see the page in the display URL.

 

It is useless to report this, doesn't matter what you write or if it is written bad or good as @MosheTLV claims. The matter of fact is that if Google gets a complaint, and it has the words cloacking, scam, gaming or trick in the text they should at least have one representive look at it. And it is so easy to see for yourself that this is breach of policy! And if you have sent this hundred of times and it is from the same person referring to the same ad, then someone should be interessted enough to have a look.

 

The reporting system is not made for technical people with much knowledge of the Google system. It is so that if an ordinary person feel they are being mislead by an ad they should be able to report it. If you are being advertised product A and given Product B in any other case, there is a system to report it that would be followed through.

 

A perfect system would be a system where you are given the opportunity to speak to a represenative and claim your case. This is impossible for Google. They have just grown too big. It would be so helpful to be able to show the policy team videos, clear evidence! But no.

 

And the thing that would clarify a lot would be if someone explains the process that happens at Google when they recieve a complaint. From what @MosheTLV explains it seems like they just look at the complaint and says "no" nothing wrong about this ad. Because it is not explained well enough! Hello!

 

The problem for Google is that if the system becomes to rigid, their revenue will fall. There are millions of dollars coming from illegal adwords scams going to Google. There is no Internet Police.

Re: Is Black Hat Cloaking NOW Allowed on Google AdWords?

Top Contributor
# 8
Top Contributor

@John Steven S;

I disagree.

You would agree, though, that like in any business, the better you present / pitch a case, the more supporting evidence you provide, the more likely it will get the attention needed and resolved quickly and efficiently. In our "instant" world, unfortunately this is the behavior.... Especially with the endless number of complaints submitted to Google every month...

This is my experience with policy violation cases. We volunteer.  Investigating and reviewing a Policy violation cases is beyond our scope (as mentioned, due to the time consuming and labor involved).

Having said that, we I briefly looked at the cases you and Talib presented: if I were the reviewer at Google, I would be confused (to say the least...) IMHO, A complaint should be short, clear, and provide only relevant evidence.

 

 

 

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
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Re: Is Black Hat Cloaking NOW Allowed on Google AdWords?

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# 9
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@MosheTLV why is how the complaintis frased more important than the actual violation?

 

If I see something I see as a violation I would like someone to explain if it is not.. If I see cloacking, and report cloacking 200 times, someone should tell me why the ad is not being removed. Not only say, "you did not present the case well enough".

 

Imagine someone hitting you with a car, there is video of it happening, everyone agrees, but the police dismisses the case because "you did not present the case well enough".

 

That is how what you are saying sounds to me.

Re: Is Black Hat Cloaking NOW Allowed on Google AdWords?

Top Contributor
# 10
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@John Steven S well... As advanced and sophisticated Google is, technology  is not yet perfect, and on a large scale -  of the size of Google - even a small percentage of scammers accumulates to a big number. For that there is the "manual" reporting process. And you would agree that this is mostly based  on advertisers who were "impaired" / compromised  by competitors utilizing  prohibited practices.

 

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
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