AdWords
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Understand Google's advertising policies, including ad approval status and account suspension
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Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Good afternoon! 

 

  1. I do have a problem regarding posting a square image even though i have the correct dimension for responsive ads still i'm encountering an error. This image shows the error. I'm using google adwords editor version 11.8.0. I don't have any problems if I use the website UI. Please help me resolve that for the editor.Screenshot_80.png
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Google Employee
# 2
Google Employee

I't's a server-side problem. It's has been identified and is being worked on; the fix is expected to be in place tomorrow, Thursday, June 15.

 

If you can't wait, there's a workaround. Create one ad with this image in the online interface, then sync it to Editor with Get Recent Changes. After that, you'll be able to use that image with other ads in Editor. The problem only prevents Editor (but not the online interface) from uploading a new, never-before-used image into the account for the first time; once uploaded, Editor can reuse it for more ads without issue.